Inventory Management: I ensure that products are accurately inventoried, and there is sufficient stock to meet customer demand. This includes managing stock levels, tracking inventory movements, and implementing just-in-time inventory replenishment strategies.
Order Fulfillment: I oversee the entire order fulfillment process, from receiving orders to shipping products to customers. This includes managing shipping carriers, tracking packages, and resolving any issues related to order delivery.
Customer Service: As the face of the online store, I provide top-notch customer service through various channels, including email, phone, and live chat. I respond to customer inquiries, resolve issues, and ensure that customers have a positive experience with our brand.
Marketing and Advertising: I develop and implement effective marketing strategies to drive traffic to our online store, increase brand awareness, and boost sales. This includes social media marketing, email marketing, paid advertising, and content creation.
Product Sourcing: I source high-quality products from reliable suppliers, ensuring that they meet our brand standards and are competitively priced. I also negotiate with suppliers to secure the best possible deals.
