Digital Marketing Strategy: Develop and implement a comprehensive digital marketing strategy that includes SEO, social media marketing, email marketing, and paid advertising to reach a wider audience and drive traffic to the website.
Product Management: Manage and optimize the product catalog, including product research, product listing, pricing, and inventory management to ensure that products are accurately represented and meet customer expectations.
Order Fulfillment: Oversee the entire order fulfillment process, from order receipt to shipment, to ensure timely and accurate delivery of products to customers.
Customer Service: Provide exceptional customer service through multiple channels, including email, phone, and live chat, to resolve customer inquiries, address concerns, and build customer loyalty.
Data Analysis: Analyze sales data, customer behavior, and market trends to identify areas of improvement and inform business decisions.