Product Sourcing and Inventory Management: I source products from suppliers, negotiate prices, and manage inventory levels to ensure timely delivery and minimize stockouts or overstocking.
E-commerce Platform Management: I oversee the setup, customization, and maintenance of the e-commerce platform, including product listings, payment gateways, shipping integrations, and customer support systems.
Marketing and Advertising: I develop and execute marketing strategies to attract and retain customers, including social media marketing, email marketing, search engine optimization (SEO), pay-per-click (PPC) advertising, and influencer marketing.
Customer Service: I ensure prompt and effective customer service through various channels, including email, phone, live chat, and social media, to resolve issues, answer questions, and build customer loyalty.
Analytics and Performance Tracking: I monitor key performance indicators (KPIs) such as website traffic, conversion rates, average order value, and customer retention rates to identify areas for improvement and optimize the business strategy.
